RETURN & REFUND POLICY

WE WANT YOU TO BE COMPLETELY HAPPY WITH YOUR ORDER

If for any reason you are not satisfied, we will gladly accept your return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags (box, garment bag, etc.) and be in the same condition as when it was received. Used merchandise cannot be returned unless defective.

OUR GUARANTEE.

If for any reason, you are not 100% satisfied with your purchase please contact our Customer Support Team to arrange a return, refund, or replacement.

We stand behind the quality and craftsmanship of all our products. This item may include scratches, color variations and other imperfections.

You may decide to return your purchase at any time but it is up to Lauren Cecchi, LLC to decide if it is acceptable for a refund. We will make every attempt possible to resolve the issue. As for shipping costs, those are not refundable.

CANCELLATION.

You may cancel any Lauren Cecchi New York order as long as the order status is “in process.” If order status is “shipped,” it cannot be canceled. You may return the item once you have received it for a money back guarantee.

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